Welcome to the Trimbox Support center! We’ve put together a list of common questions and issues below. If you can’t find an answer to your question, feel free to send us an email at [email protected]

Subscription & Payment issues:

• I need a refund
• I want to manage or cancel my Trimbox subscription
• How do I add my other Gmail accounts to my Trimbox subscription?

Unsubscribe & Delete issues:

• I deleted emails using Trimbox, but I still see them in my inbox
• What happens when I unsubscribe from an email with Trimbox?
• How do I undo an unsubscribe?
• Why isn’t the Trimbox button showing up on all of my emails?
• I installed the Trimbox mobile app but there are no Trimbox unsubscribe buttons showing up on any of my Gmail emails.
• I am using the Trimbox website but there are no Trimbox unsubscribe buttons showing up on any of my Gmail emails.

Trimbox Chrome extension issues:

• Why isn’t the Trimbox Chrome extension showing up in my Gmail?
• How do I enable the Trimbox Chrome extension?
• How do I disable the Trimbox Chrome extension?
• How do I uninstall the Trimbox Chrome extension?
• How do I manually update the Trimbox Chrome extension?
• How do I send a debug log?